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Return Policy
1. Introduction: Thank you for choosing BibleMemory.com. We strive to ensure our customers are satisfied with our products and services. If, however, you are not completely satisfied with your purchase, please review our return policy outlined below.
2. Digital Products (App Upgrades & Features): Given the digital nature of our products (app upgrades and features), we generally do not offer refunds. However, if you encounter technical issues or the product does not perform as described, please contact our support team within 7 days of purchase, and we will work diligently to resolve the matter. If we cannot address the issue, a full or partial refund may be provided at our discretion.
3. Refund Process: Refunds, where applicable, will be processed within 10-14 business days from the date we confirm the eligibility for a digital product refund. Refunds will be made to the original payment method.
4. Contact Information: For any questions or to initiate a return, please contact our customer support team at support@biblememory.com, or via phone at 205.907.8845.
5. Policy Amendments: BibleMemory.com reserves the right to modify this return policy at any time. Changes will be effective immediately upon posting on our website, so we encourage customers to review this policy regularly.