Problem:	Menu options are missing or blank for the Verse Options or Top Right menus.
Details:	We've had several users of iOS 8 devices report that they can't edit verses or access other features because the menus are missing, or only show the Share option.
Solution:	Update your device to the latest version of iOS. Open the System Settings app and select General->Software Update to update your device.

Problem:	My sequential verses get out of order when reviewing.
Details:	For those who memorize a lot of full chapters or extended passages, we now recommend reviewing from the My Verses screen using the new Sort by Due Date option.
Solution	For full chapters and extended passages, the best way to set up your verses is to create a collection for each extended passage (or chapter) that you are memorizing. It works best if you import each verse individually. The system will do this for you as follows: Open the Collection you created for your passage. Click "Add Verse" Enter the entire verse range of the passage, i.e. John 1:1-1000 (just use a large number for the ending verse if you aren't sure how many verses are in a chapter) Choose "Import Verse Text" When asked if you'd like to split the passage into individual verses, choose "YES" Importing the verses individually will do several things for you: You'll be able to memorize verses individually, instead of having to continually work on the entire passage. The verses that you've mastered in the typing system can be combined and reviewed together as a single passage. The system will do this automatically for the verses that you've mastered. (You have to master at least the 1st two verses before this will be available). You can record audio for each verse individually, and then use the audio features to play back the entire passage sequentially. You'll also have several options, like playing each verse multiple times before moving to the next verse. I like to try to speak along with the recording, and it helps get you fluent in reciting a verse out loud. I hope you find this helpful when memorizing full chapters and extended passages.

Problem:	My Verses Current is incorrect in the public rankings.
Details:	We are continually improving the ranking system so that it better prevents cheating while still allowing great flexibilty in review options to our users. If your public and private verses current totals do not match, our filter has identified certain verses in your account that have been manually adjusted and not yet reviewed and it is not counting those toward the public total. We may also add other filters as we continue to improve the system and keep it fun for everyone.
Solution:	Review any verses that you've manually adjusted the review date on. For example, if you know a verse really well, so you manually set it out to review Annually. You'll need to review that verse again before it will count toward your public verse total.

Problem:	Phone/iPad is out of sync with BibleMemory.com or other devices.
Details:	Problems with Internet Connectivity may sometimes cause your device to get out of sync with BibleMemory.com and your other devices.
Solution 1:	When changing devices, always go to Settings-> Sync w/ST.com on the device you're moving to.
Solution 2:	If one of your mobile devices isn't syncing its data to BibleMemory.com, go to Settings-> Preferences-> Force Full Resync on that device.

Problem:	App crashes
Details:	We've had some reports of the app crashing at various times after installing an app update. This usually happens when users skip several updates, or when something interrupts the update script, like a loss of internet connectivity, or the app closing.
Solution 1:	Make sure you have the most recent version of The Bible Memory App from the App Store.
Solution 2:	Delete and re-install the app. After logging back in, make sure your verses have synced up. If they haven't, you'll need to try deleting and re-installing again. In the event that your verses do sync, but the app still prompts you to update to "Pro", try hard closing and re-opening the app. To hard close it, just double tap the home button and then swipe the app upward. Please let me know if I can assist in any way.

Please e-mail [email protected] for further assistance.

Entering a New Verse

• Login to The Bible Memory App app.
• Select the "My Verses" button.
• Select "New Verse" from the menu at the top right. This will take you to the Verse Editor screen.
  • You can also select "Add a Verse" under the My Verses list at the bottom of the screen.
  • If you want to add a verse to a collection, go to the collection and select either "Add a Verse" or the "New Verse" button at the top of the screen.
• Select the Book of the Bible and fill in the Verse Reference.
• Choose a Bible Version.
  • If the version is one of the 8 listed, The Bible Memory App will attempt to import the verse from the Internet.
  • Be sure to proofread any imported text before saving it. Some translations include text headers or other text that you probably will not want to memorize.
  • If the version is not listed, you can select "Other". Then you will need to either copy and paste it from the version you would like to use, or type it manually in the Verse Text box.
• Select the "Save" button at the bottom of the screen, and your verse will be added to your collection!
• The app will take you to the screen to memorize the verse.
  • To return to the category or your list of My Verses, select the "Back" arrow button in the top navigation bar.
  • To change memorization modes from "Type It" to "Memorize It" or "Master It", or to alter your memorization settings, select the "Typing Mode" button in the top navigation bar.

Selecting Verses from the Verse Library

• Login to The Bible Memory App.
• Select the "My Verses" button.
• Select the "Verse Library" button at the top of the screen. (You can also select "Select from Verse Library" under the My Verse Collections list OR the My Verses List.")
• Select any of the 60 collections you would like to add to your My Verses page. All of the verses in each collection will automatically be added, as well. You can preview the verses in any collection by selecting the red arrow.
• You can also choose individual verses from any collection without selecting the entire collection by selecting the gray arrow, then selecting individual verses from the collection.
• You can also remove individual verses from any of your collections by selecting the red arrow, then de-selecting any verses you would like to remove.

Editing a Verse

• Find the verse you would like to edit, either in a category or under your My Verses list.
• Select the "Edit" button next to the verse.
• Change the verse reference, Bible version, collection, or verse text on the Verse Editor screen.
• Select "Save", and your changes will be saved!
• You can also edit a verse from the memorization screen in the "Type It", "Memorize It", or "Master It" modes by selecting the "Edit" button under the verse text. It will also take you to the Verse Editor screen, where you can edit the verse as described above.

Deleting a Verse

• Find the verse you would like to delete, either in a category or in your My Verses list.
• Select the "Edit" button next to the verse.
• Select "Delete" at the bottom of the screen, and the verse will be deleted from your account.
• You can also delete a verse from the memorization screen in the "Type It", "Memorize It", or "Master It" modes by selecting the "Edit" button under the verse text. It will also take you to the Verse Editor screen, where you can delete the verse as described above.

• The Bible Memory App uses a three-step memorization process.
  • First, you type a verse in "Type It" mode.
    • In the app this means you will type the first letter of each word.
    • Each word is visible but in a light gray font
    • As you type each first letter, the words color will change to black if you got it right, and red if you missed it. This carries over to each of the modes listed below as well.
    • If you a physical keyboard, such as a blue-tooth keyboard, might want to try the "Type Everything" mode which is found under your preferences. This mode allows you to type each letter in a word instead of just the first letter.
  • Then you memorize a verse by typing it with every other word missing in the "Memorize It" mode.
  • Finally, you master a verse in the "Master It" mode by typing the entire verse without any assistance.
  • You can skip any step or repeat any step as many times as you would like. A verse is not checked off as fully memorized until it has been mastered.
  • Once a verse is mastered, it will be entered into your review system.
• Select the verse you would like to memorize, either in a category or under your My Verses list.
• The memorization screen will appear in the "Type It" mode. To change typing modes to either "Memorize It" or "Master It", select the "Typing Mode" button in the top navigation bar, which will take you to the Memorization Mode screen.
• From the Memorization Mode screen, you can also control the following features:
  • Turn the Illustrations feature on or off.
  • Turn the Vibration for errors feature on or off.
  • Turn the Beep on Error feature on or off.
  • Turn the Heat Map feature on or off. (Only with Bible Memory Pro)
  • You can also access Flash Cards. (Only with Bible Memory Pro)

Using the Automatic Review System

• Once you have mastered a verse, it will automatically be entered into the review system.
  • The Bible Memory App will remind you to review a newly mastered verse the following day.
  • If you get it right the first time, the review frequency will decrease, but if you get it wrong, it will stay at the same frequency it was previously
  • This system is designed to encourage more frequent review right after memorizing a verse, and gradually less frequent review the more you have reviewed a verse. This also helps in memorizing larger quantities of Scripture, keeping Scripture memory sustainable long-term.
  • The review time selections are:
    • Daily
    • Every Other Day
    • Weekly
    • Weekly
    • Every Two Weeks
    • Monthly
    • Every Two Months
    • Quarterly
    • Semi-Annually
    • Annually
    • and Do Not Review
  • You can choose to increase the review frequency if you wish, for example from Monthly to Weekly, but you can only decrease the frequency, from Weekly to Monthly, if it has moved you to that frequency automatically before.
  • Though it is discouraged, you can change a verse to any review frequency at any time if you have a Bible Memory Pro account
• Login to The Bible Memory App.
• Select the "Review" button.
• To the right of each verse, it will show how long until it is due for review in green.
• If it is past due, it will have a negative number in red text.
• You can select the "Start the Review" button at the top of the page, and it will guide you through reviewing all of your verses, OR you can simply select the verse you would like to review.

Manually Reviewing Verses

• You can review any verse at any time by selecting the verse, which will take you to a screen to type the verse in "Type It" mode.
• You can change the typing mode to "Memorize It" or "Master It" by selecting the "Typing Mode" button in the top navigation bar.

Create a Collection

• If the verses have NOT been entered into The Bible Memory App yet
  • Login to The Bible Memory App.
  • Select the "My Verses" button.
  • Select the "New Collection" button at the top right of the screen. (You can also select "New Collection" under the My Verse Collections list.)
  • Name your collection.
  • Select the "Save" button.
  • Select "Add a Verse" or select the "New Verse" button to start adding verses to your collection.
  • Follow the steps on the Verse Editor page, as outlined in the How to Enter Your Own Verses section.

• If the verses HAVE been entered into The Bible Memory App
  • Login to The Bible Memory App.
  • Select the "My Verses" button.
  • Scroll down to the My Verses list find the verse you would like to add to a collection.
  • Select the small "Edit" button next to the verse.
  • Select the "Collections" button.
  • Select the "New Collection" button.
  • Name the collection and select "Save".
  • Your verse will be added to your new collection!

Edit a Collection

• Select the collection you would like to edit.
• Select the "Edit" button on the top navigation bar.
• From here you can edit the Collection Name.
• Select "Save", and your changes will be saved!

Delete a Collection

• Select the collection you would like to edit.
• Select the "Edit" button on the top navigation bar.
• Select the "Delete Collection" button at the bottom of the screen, and the collection will be deleted from your account.

To receive weekly or daily e-mail review reminders

• Go to your My Account page from the main menu.
• Turn weekly and/or daily e-mail review reminders "ON".

To receive daily or weekly review notifications directly on your mobile device(iPhone, iPad, Android, or Kindle Fire)

• Go to the main menu.
• Select "Settings".
• Select "Review Notifications".
• Choose a review frequency, either "Daily", "Weekly", or "Never".
• Choose whether to play sound with your alert "ON" or "OFF".
• Specify a time of day to receive your Review Notification.
• Select "Save" to save your changes and start receiving review notifications!

How to Record a Verse

• From the main menu, select the "My Verses" button.
• Select the verse you would like to record.
• Select the "Rec" button and follow the prompting to "Start Recording".
• Select the "Stop" button to stop recording.
• You will be asked if you want to record the reference separately. This is recommended for review purposes, but not required.
• You can re-record a verse, re-record just the reference, or delete a recording by selecting the "Rec" button again and selecting the appropriate button.
• Once a verse is recorded, a small microphone icon will appear to the left of the verse in your My Verse List.

How to Review Verses Using the Audio Feature

• From the main menu, select the "My Verses" button.
• Select the verse you would like to review.
• Select the "Play" button. The verse will start to play, and the audio screen will appear.

How to Review More Than One Verse Using the Audio Feature

• From the main menu, select the "My Verses" button.
• Select the verse you would like to review.
• Select the "Play" button. The verse will start to play, and the audio screen will appear.
• Make sure the "Play Entire Collection" button on the audio screen is turned "ON".
  • If you selected a verse from your list of Review verses, the audio will play your selected verse and then will continue playing subsequent verses in your Review list that have also been recorded. It will skip over verses that have not been recorded.
  • If you selected a verse from a specific category, the audio will play the selected verse and then play through the other verses in that category.
• You can choose how many times each verse is repeated by using the -/+ toggle button labeled "Play Each Entry".
• You can specify the range of verses you would like to play in a collection by using the -/+ toggle button labeled "Play Only the Next".
• You can choose whether to play each verse reference by selecting "Yes" or "No" under "Play Reference" on the audio screen.
  • You can slow down or speed up the Playback Rate by adjusting the level of the "Playback Rate" bar on the audio screen.
• A verse will be considered reviewed after it has been played.

How to Use the Reference Drill audio feature

• Once you are on the audio screen by following the steps above, make sure the "Reference Drill" is turned "ON". Only a verse's reference and the beginning of the verse will be played so you can focus on connecting and memorizing a verse with its reference.
• You can select whether to play references before a verse or after a verse by selecting "First" or "Last" under "Play Reference".
• You can shuffle verses in your Reference Drill by switching the "Shuffle" button "ON".

How to Add Background Music to Your Audio Verses

• Select a verse that has been recorded.
• Select the "Play" button. The audio screen will appear.
• Select the "Music" button on the audio screen. This will take you to your iTunes account.
• Select songs from your iTunes account that you would like to play in the background while you review your audio verses.
• Select the "Done" button when you are finished

How to Delete Background Music to Your Audio Verses

• Select a verse that has been recorded.
• Select the "Play" button. The audio screen will appear.
• Select the "Music" button on the audio screen. This will take you to your iTunes account.
• Select the "Done" button in the top navigation bar.
• A pop-up will appear asking if you want to "Keep playing previously selected music".
• Select the "NO" button, and your music will be de-selected. This is an all or nothing feature; you cannot pick and choose between songs to delete from Background Music.

The Illustration Feature

• The Illustration feature is especially helpful for visual learners. It enables you to draw a picture to represent a verse. This picture will appear behind the text of the verse, as long as the Illustrations feature is turned on by following the steps below.
• Select the verse you would like to illustrate.
• Select the "Draw" button located right beneath the verse text.
• Select a color.
• Use your finger to draw on the screen.
• You can change your brush size making your lines thinner or thicker by adjusting the level of the "Brush Size" bar in the middle of the screen.
• Select the pencil eraser and use your finger to erase any part of your drawing.
• The "Undo" and "Redo" buttons are also available at the bottom of the screen to edit your work.
• Use the "Clear" button to start over.
• How to Zoom In, Zoom Out, and use Copy/Paste.
  • You can zoom in or out by selecting the "zoom in" or "zoom out" buttons.
  • You can move around on the screen by moving the arrow button in the box.
  • This is especially helpful if you want to copy something you have drawn and paste it elsewhere in the same illustration or in an illustration for a different verse.
• You can reference the verse you are drawing by pushing the "Verse" button, and the verse will appear.
• When you are finished, be sure to "Save" your work at the bottom of the screen.
• Select the "Exit" button at the bottom of the screen to go back to your verse.
• Select the "Typing Mode" button in the top navigation bar and make sure the Illustrations button is turned "ON" for your illustration to appear behind the verse text.

• Heat Maps are a way of finding and pinpointing your problem areas
• You will need Bible Memory Pro Account to turn on Heat Maps
• How Heat Maps Work:
  • Activate Heat Maps from the Typing Screen by selecting "Typing Mode" at the top. You'll see an on/off switch for heat maps at the bottom of the typing mode screen.
  • Each time you miss a word in Memorize it or Master it typing mode you get an error
  • When you make that error, the app remembers it
  • The next time you type that verse in either Memorize it or Master it mode, the app will highlight your errors in red
  • When you see the red box, slow down and think about the word or letter that goes there, if you miss it again, the box will appear darker red next time
  • The red box around each word (in type everything mode, each letter) will slowly fade back to white after you get it right several times

• The Bible Memory App has a new reward system in which, if you memorize verses or achieve goals in the app, you earn points
• The more points you earn, the higher your level will rise!
• The more levels and points you receive, the higher on the leader boards you will get.
• You can earn points by
  • Memorizing Scripture
  • Earning Badges
  • and sharing your accomplishments on Facebook.

• You earn badges by accomplishing tasks in The Bible Memory App
• You earn badges for doing things like
  • Memorizing 50 verses
  • Creating a verse Collection
  • Memorizing one of our pre-made Collections
• Earning Badges will give you points which help you to level up
• You can see the list of badges available by selecting the stats item from the main menu, and then selecting the badges item.

To Review a Collection

• Select a collection you would like to review
• Select the "Flash Cards" button, and it will take you through each verse in the collection.
• Scroll up and down to move from verse to verse.
• Scroll right to left to turn a card over front to back and to flip between cards.

To Review Individual Verses in Your My Verses List.

• Select a verse in your My Verses list.
• Select the "Typing Mode" in the top navigation bar.
• Select the "Flash Cards" button in the top right of the screen, and it will take you through each verse in your list of My Verses.
• Scroll up and down to move from verse to verse.
• Scroll right to left to turn a card over front to back and to flip between cards.

To Review Your Review Verses

• Go back to the main menu.
• Select "Review".
• Select the "Start the Review" button at the top or any of the verses in your list.
• Select the "Flash Cards" button in the top right of the screen, and it will take you through each verse in your list of Review Verses.
• Scroll up and down to move from verse to verse.
• Scroll right to left to turn a card over front to back and to flip between cards.

• Go back to the main menu.
• Select "My Account" at the bottom left of the screen.
• From here, you can change your e-mail address, display name, or e-mail review settings, or logout of your account.

• You can have multiple accounts using the same app, meaning multiple people can use the same app.
  • To change between different accounts, select "Settings" from the main menu.
  • Select the "Change Accounts" button.
  • A list of every account that has logged on using the app will appear. You can either select one of the accounts from the list, or if the account is not on the list, select "Use Another BibleMemory.com Account".
  • If you selected "Use Another BibleMemory.com Account", follow the promptings on the Login screen and either "Sign In", or "Create a New Account".
• If you are a Bible Memory Pro account user, you can select up to 4 people to be include in your "Family Accounts". They will receive the benefits of having a Bible Memory Pro account except that they will not be allowed to add 4 accounts of their own.
  • To do this, login to a Bible Memory Pro account.
  • Select "Settings" from the main menu.
  • Select "Pro Accounts" from the settings menu.
  • You will see every account that has been logged in to your device. Your account will be grayed out, since it is a Pro account already.
  • Select up to four other accounts to be a part of your "Family Accounts". A red check-mark will appear to the left of their account name to indicate they have been selected.
  • You may remove an account the same way you added them

• If you would like to give this app to friends or family, simply select the "Gift this App" button at the bottom of the home screen.
• Select the "Gift It" button on the pop-up menu.
• Sign in to your Apple account and follow the promptings. It's that simple!

What are the benefits of having a BibleMemory.com account?

• Your verses will automatically sync between your account online and on your mobile devices(iPhone, iPad, Android, and Kindle Fire), which means you can memorize and review your verses anytime, anywhere. Progress made on your mobile devices will sync with your account online, and vice versa.
• If your phone breaks or if you change devices, your verses will be backed up and can easily be synced to a new device simply by logging in.
• You can install The Bible Memory App on multiple devices, such as an iPhone and an iPad and your progress will be synced between the devices.
• The Bible Memory App will also sync between android and iOS devices. For instance, you can have an android phone and an iPad with the same account and progress will be synced between them.

What are the benefits of having a Bible Memory Pro account?

• You can use more of the features reserved for our Pro members such as
  • No Ads
  • Unlimited verses (limited to 50 in the free version)
  • Record and listen to verses for audio review
  • Flash Cards for review
  • Heat maps highlight trouble spots
  • Earn additional badges
  • Change review frequency for any verse
  • View member rankings
  • Personal memorization history graph
• You will also receive priority support from our team. When we receive help requests, yours will be the first we address.